iPECS UCS is a unified communications application that enables users to boost their productivity from anywhere with any devices. Recently distributed work environments have posed significant challenges for employees, and making it harder to stay connected. Effective and efficient communications are critical for all businesses to better serve their customers, stay competitive in the market and to expand their global presence. iPECS UCS streamlines communications and enhances productivity with unifying presence, instant messaging, voice, video, audio/video conference, sharing features and so on, ensuring secure delivery of messages to a variety of devices including desktop, tablet and smart phone.
Easy and Simple Remote Call Control Solution, iPECS RCC Gateway, through iPECS RCC(Remote Call Control) Gateway solution, users can easily handle outgoing/incoming calls with a simple click on MS Lync/SfB(Skype for Business). iPECS RCC Gateway solution for integration with MS Lync/SfB consists of ‘RCC Gateway’ and ‘RCCV Client’. For flexible deploying on various office environments, iPECS RCC Gateway provides various scenarios. It provides two types of user scenario. Users can do remote control of iPECS desk phones with ‘RCC mode’ and SIP voice communication with ‘VC mode’. iPECS RCC Gateway solution is available in Cloud Service solution as well as on premise solution.
Easy and Simple Remote Call Control Solution, iPECS RCC Gateway, through iPECS RCC(Remote Call Control) Gateway solution, users can easily handle outgoing/incoming calls with a simple click on MS Lync/SfB(Skype for Business). iPECS RCC Gateway solution for integration with MS Lync/SfB consists of ‘RCC Gateway’ and ‘RCCV Client’. For flexible deploying on various office environments, iPECS RCC Gateway provides various scenarios. It provides two types of user scenario. Users can do remote control of iPECS desk phones with ‘RCC mode’ and SIP voice communication with ‘VC mode’. iPECS RCC Gateway solution is available in Cloud Service solution as well as on premise solution.
More Calls, Better Service, iPECS Attendant Ericsson-LG Enterprise provides PC based software attendant consoles that integrate telephony with external call data and workforce information. The applications simplify call handling and meet evolving communications requirements. As the operator consoles for Ericsson-LG Enterprise’s communications systems, iPECS Attendant gives highly efficient telephony connections for attendants, receptionists and secretaries.iPECS Attendant is the IP based attendant console with soft phone function, hotel features and an improved user interface. Based on the iPECS platforms that integrated with iPECS Attendant, the supported features are various for quick and easy call handling.
Ericsson-LG Enterprise provides PC based software attendant consoles that integrate telephony with external call data and workforce information. The applications simplify call handling and meet evolving communications requirements. As the operator consoles for Ericsson-LG Enterprise’s communications systems, iPECS Attendant gives highly efficient telephony connections for attendants, receptionists and secretaries.